Privacy Policy

At STIM, protecting personal information is a top priority. This privacy policy explains what information we collect, how we use it, and the measures we take to keep it secure.

Information We Collect

We may collect the following types of information:

Identification details: name, email address, phone number.
Professional details: organization, job title, industry sector.
Technical data: IP address, system configuration, browsing or usage information when interacting with our services.

This information is collected only when you voluntarily provide it (contact form, service requests, communications with our team).

How We Use Your Information

The information we collect may be used to:

Respond to your inquiries and provide agreed services.
Improve our services and tailor them to your needs.
Ensure the security and compliance of our IT systems.
Share updates, alerts, or educational communications (with your consent).

We will never sell your information to third parties.

Data Storage and Protection

Information is retained only as long as necessary for the purposes it was collected.
Data is stored in secure environments, protected against unauthorized access, loss, or disclosure.
We apply technical and organizational security measures aligned with industry best practices.

Sharing with Third Parties

We may share certain information with:

Trusted technology providers (cloud hosting, infrastructure services) who comply with strict security standards.
Legal or regulatory authorities, only when required by law.

Your Rights

In accordance with Bill 25 (Québec), PIPEDA (Canada), and the GDPR (Europe), you have the right to:

Access your personal information.
Request corrections or updates.
Withdraw your consent for its use.
Request deletion of your data, subject to legal obligations.

To exercise these rights, contact us at: marc-Antoine.gagnon@stimit.ca

A legal disclaimer

The information contained in this document and on STIM’s website is provided for general informational purposes only. While every effort is made to ensure the accuracy and reliability of the information presented, STIM makes no warranties or representations of any kind—express or implied—about the completeness, accuracy, reliability, suitability, or availability of the information, products, or services referenced.

Any reliance you place on such information is therefore strictly at your own risk.
STIM shall not, under any circumstances, be held liable for any loss or damage, including without limitation indirect or consequential loss or damage, arising out of or in connection with the use of our services, documentation, or website.

The contents of this document do not constitute legal, financial, or compliance advice. Clients and readers are encouraged to consult with qualified professionals regarding their specific circumstances before making decisions based on the information provided.

By using our services, you agree that STIM is not responsible for any actions or outcomes resulting from the implementation of recommendations, configurations, or strategies discussed in our deliverables.